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hostingOz.com's Acceptable Use Policy ("AUP") is
provided to give our customers & users a clear
understanding of what hostingOz.com expects of them
while using our services. All users of hostingOz.com
Internet services: those who access some of our
Services but do not have direct accounts with us, as
well as those who pay a service fee to subscribe to
our Services, must comply with this AUP & TOS
(Terms of Service).
Use of hostingOz.com Service constitutes acceptance and
agreement to hostingOz.com AUP & TOS (Terms of
Service).
Hostingoz.com includes its parent company
WI Internet Group P/L., and all associated hosting and design websites.
Network Performance
hostingOz.com domain hosted accounts operate on shared
resources. Excessive use or abuse of these shared network
resources by one customer may have a negative impact on all
other customers. Misuse of network resources in a manner
which impairs network performance is prohibited by this
policy and may result in immediate termination of your
account without warning.
You are prohibited from excessive consumption of resources,
including CPU time, memory, disk space and session time.
You may not use resource-intensive programs which
negatively impact other customers or the performances of
hostingOz.com systems or networks. hostingOz.com reserves
the right to terminate or limit such activities.
Disk Space & Bandwidth
Allocation
hostingOz.com allots server space for your domain hosted
account. We add server space continually as it's used
and have 5,000MB to 15,000MB free on our servers, as the
server space is used by the domain accounts on the servers
we have the ability to add more server space and remove
older log files to free space on our servers.
hostingOz.com allots x# GIGs of monthly bandwidth to
your domain account. Should you go over you
allotted bandwidth you will receive an email alert
and your account will be charged $20/GIG/month for
each 1 GIG of bandwidth your account uses
over.
SSL Support
hostingOz.com servers support SSL but you will need to
acquire your own third party SSL certificate through
www.thwate.com or www.verisign.com to take advantage of SSL
services and upgrade to a Dedicated IP account.
Technical Support
hostingOz.com provides Technical Support. We do not
provide support for configuring scripts on your account or
any other support not directly related to your hosting
account (setting up your website pages, images,
etc.)
Backups
It is the clients responsibility to do
all back ups of their site. If, in the unfortunate
event, something happens to your files, it is your
responsibility to have a local copy of your files.
hostingOz.com is NOT held liable in any way for any
files, money, time, effort, etc... lost due to this
unfortunate event. Furthermore, if your files are
lost, we will attempt to restore them as a gesture of
good faith, but make no promises what so ever about
whether the files will be brought back successfully
or not. Again, back ups are the client's
responsibility. Backup/Restore is not an
available option with this hosting package
special.
IRC & Server
Processing
- We currently do not allow IRC or
IRC bots to be operated on our
servers.
- We currently do not allow eggdrops
to be operated on our servers.
- We currently do not allow BNC to
be operated on our servers.
Acceptable Use Policy
hostingOz.com has a responsibility to
protect each client and to provide the best services
available. The following guidelines were designed to
ensure these obligations are met.
Content
All services provided by hostingOz.com
may be used for lawful purposes only. Transmission,
storage or presentation of any information, data or
material in violation of any United States Federal,
State or City law is prohibited. This includes, but
is not limited to: copyrighted material, material we
judge to be threatening or obscene or material
protected by trade secret and other statute. The
subscriber agrees to indemnify and hold harmless
hostingOz.com from any claims resulting from the use
of the service which damages the subscriber or any
other party. All pornographic content and sex-related
merchandising is prohibited on all hostingOz.com
servers. This includes sites that may infer sexual
content or links to adult content elsewhere.
hostingOz.com will be the sole arbiter in determining
violations of this provision. Also prohibited are
sites that promote any illegal activity or present
content that may be damaging to hostingOz.com servers
or any other server on the internet. Links to such
materials are also prohibited.
Examples of unacceptable
content
- Warez sites
- Pirated software
- Cracking programs of any
kind
- FTP Sites for large
downloads
- Spam supporting material (email
lists)
- Uploading MP3/Real Audio™/Real
Video™ (these files are not allowed on our
servers)
hostingOz.com will be the sole arbiter as to what
constitutes a violation of this provision.
Commercial Advertising - Email
Spamming, the sending of unsolicited email, or the
selling of spam supporting material from a hostingOz.com
servers prohibited. Using an email address or domain that
is maintained on an hostingOz.com machine as reference, or
as a location of such activity is STRICTLY prohibited.
hostingOz.com will be the sole arbiter as to what
constitutes a violation of this provision.
Server Abuse
We have a 0% Tolerance Policy for Abuse. Sites found to be Spamming, philshing, or associated abuse, whether knowingly or unknowingly, may be terminated as soon as it's noticed and provided no refund. Costs incurred to remove philshing content and spam damage may be charged to the website owner
Any attempt to undermine or cause harm to a server, or
customer, of hostingOz.com is strictly prohibited. This
includes but not limited to relaying, spam,
spamvertising, DOS attacks, mail emailing.
AUP General
Information
We support the uncensored flow of
information and ideas over the Internet and do not
actively monitor subscriber activity under normal
circumstances. Similarly, we do not exercise
editorial control over the content of any web site,
e-mail transmission, newsgroups, or other material
created or accessible over or through the services,
except for certain proprietary Web sites. However, in
accordance with our TOS (Terms of Service), we may
remove any materials that, in our sole discretion,
may be illegal, may subject us to liability, or which
may violate this AUP. hostingOz.com may cooperate
with legal authorities and/or third parties in the
investigation of any suspected or alleged crime or
civil wrongdoing. Your violation of this AUP may
result in the suspension or immediate termination of
either your hostingOz.com account or other actions as
detailed in Section 3 WITHOUT PRIOR NOTICE.
HostingOz.com reserves the right to amend its policies at
any time. All Sub-Networks, resellers and managed servers
of HostingOz.com must adhere to the above policies. Failure
to follow any term or condition will be grounds for
immediate Cancellation. You will be held responsible for
the actions of your clients in the matter described on
these Terms and conditions. Therefore, it is in your best
interest to implement a similar or stricter Terms and
conditions or otherwise called Acceptable Terms of use
policy.
This document is intended to provide a basic understand of
hostingOz.com Acceptable Use Policy. The following are
guidelines for the establishment and enforcement of
hostingOz.com AUP:
-
Ensure reliable service to
our customers
-
Ensure security and privacy
of our systems and network, as well as the
networks and systems of others
-
Comply with existing
laws
- Maintain our reputation as a
responsible service provider
- Encourage responsible use of the
Internet and discourage activities which reduce
the usability and value of Internet
services
-
Preserve the value of
Internet resources as a conduit for free
expression and exchange of
information
-
Preserve the privacy and
security of individual users
The hostingOz.com intends to provide
its customers access to everything the Internet has
to offer. While hostingOz.com is firmly committed to
the principles of free speech, certain activities
that may be damaging to the resources of both the
hostingOz.com and the Internet and cannot be
permitted under the guise of free speech. The
resources of the hostingOz.com and the Internet are
limited, and abuse of these resources by one user has
a negative impact on the entire community.
We do not routinely monitor the activity of accounts except
for measurements of system utilization and the preparation
of billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond
appropriately if we become aware of inappropriate use of
our service.
You may not use your virtual site to publish material,
which hostingOz.com determines, at its sole discretion, to
be unlawful, indecent or objectionable. For purposes of
this policy, "material" refers to all forms of
communications including narrative descriptions, graphics
(including photographs, illustrations, images, drawings,
logos), executable programs, chat programs, video
recordings, and audio recordings (MP3
files). Excessive storage of MP3 files &
Video files are not permitted as these files consume
excessive resources on our servers.
If you're not the copyright holder of
the material placed on your site (unless the material
is public domain) please do not place this material
on your virtual site as this will result in the
possible cancellation of your account. For purposes
of this policy, "material" refers to all forms of
communications including narrative descriptions,
graphics (including photographs, illustrations,
images, drawings, logos), executable programs, video
recordings, and audio recordings (MP3
files).
NO ADULT orientated, Streaming Media,
Chat or Warez material may be stored on your virtual
site.
If a hostingOz.com account is used to violate our AUP
and/or our TOS, we reserve the right to terminate your
service without notice. We prefer to advise customers of
inappropriate behavior and any necessary corrective action,
however, flagrant violations of the Acceptable Use Policy
will result in immediate termination of service (we will
refund any unused hosting term left on your account). Our
failure to enforce this policy, for whatever reason, shall
not be construed as a waiver of our right to do so at any
time.
As a member of our network community, you must use your
Internet access responsibly.
VIOLATIONS OF hostingOz.com
ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
-
Illegal use: hostingOz.com
services may not be used for illegal
purposes, or in support of illegal
activities. hostingOz.com reserves the right
to cooperate with legal authorities and/or
injured third parties in the investigation of
any suspected crime or civil
wrongdoing.
-
Harm to minors: Use of the
hostingOz.com service to harm, or attempt to
harm, minors in any way, including, but not
limited to child pornography.
-
Threats: Use of the
hostingOz.com service to transmit any
material (by e-mail, uploading, posting or
otherwise) that threatens or encourages
bodily harm or destruction of
property.
-
Harassment: Use of the
hostingOz.com service to transmit any
material (by e-mail, uploading, posting or
otherwise) that harasses another.
-
Fraudulent activity: Use of
hostingOz.com service to make fraudulent
offers to sell or buy products, items, or
services, or to advance any type of financial
scam such as "pyramid schemes," "ponzi
schemes," and "chain letters."
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Forgery or impersonation:
Adding, removing or modifying identifying
network header information in an effort to
deceive or mislead is prohibited. Attempting
to impersonate any person by using forged
headers or other identifying infirmation is
prohibited. The use of anonymous remailers or
nicknames does not constitute
impersonation.
-
Unsolicited commercial e-mail
/ Unsolicited bulk e-mail (SPAM) Use of the
hostingOz.com service to transmit any
unsolicited commercial or unsolicited bulk
e-mail is expressly prohibited. Violations of
this type will result in the immediate
termination of the offending hostingOz.com
account.
-
E-mail / News Bombing:
Malicious intent to impede another person's
use of electronic mail services or news will
result in the immediate termination of the
offending hostingOz.com account.
-
E-mail / Message Forging:
Forging any message header, in part or whole,
of any electronic transmission, originating
or passing through the hostingOz.com service
is in violation of this AUP.
-
Usenet SPAMing: hostingOz.com
has a zero tolerance policy for the use of
its network for the posting of messages or
commercial advertisements, which violate the
rules, regulations, FAQ or charter of any
newsgroups or mailing list. Commercial
messages that are appropriate under the rules
of a newsgroup or mailing list or that are
solicited by the recipients are
permitted.
-
Unauthorized access: Use of
the hostingOz.com service to access, or to
attempt to access, the accounts of others, or
to penetrate, or attempt to penetrate,
security measures of hostingOz.com or another
entity's computer software or hardware,
electronic communications system, or
telecommunications system, whether or not the
intrusion results in the corruption or loss
of data, is expressly prohibited and the
offending hostingOz.com account is subject to
immediate termination.
-
Copyright or trademark
infringement: Use of the hostingOz.com
service to transmit any material (by e-mail,
uploading, posting or otherwise) that
infringes any copyright, trademark, patent,
trade secret or other proprietary rights of
any third party, including, but not limited
to, the unauthorized copying of copyrighted
material, the digitization and distribution
of photographs from magazines, books, or
other copyrighted sources, and the
unauthorized transmittal of copyrighted
software.
-
Collection of personal data:
Use of the hostingOz.com service to collect,
or attempt to collect, personal information
about third parties without their knowledge
or consent.
-
Network disruptions and
unfriendly activity: Use of the hostingOz.com
service for any activity which affects the
ability of other people or systems to use
hostingOz.com Services or the Internet. This
includes "denial of service" (DOS) attacks
against another network host or individual
user. Interference with or disruption of
other network users, services or equipment is
prohibited. It is the Member's responsibility
to ensure that their network is configured in
a secure manner. A Subscriber may not,
through action or inaction, allow others to
use their network for illegal or
inappropriate actions. A Subscriber may not
permit their network, through action or
inaction, to be configured in such a way that
gives a third party the capability to use
their network in an illegal or inappropriate
manner. Unauthorized entry and/or use of
another company and/or individual's computer
system will result in immediate account
termination. hostingOz.com will not tolerate
any subscriber attempting to access the
accounts of others, or penetrate security
measures of other systems, whether or not the
intrusion results in corruption or loss of
data.
-
Fraud: Involves a knowing
misrepresentation or misleading statement,
writing or activity made with the intent that
the person receiving it will act upon
it.
-
Infringement of Copyright,
Patent, Trademark, Trade Secret, or
Intellectual Property Right: Distribution
and/or posting of copyrighted or the
aforementioned infringements will not be
tolerated.
-
Distribution of Viruses:
Intentional distributions of software that
attempts to and/or causes damage, harassment,
or annoyance to persons, data, and/or
computer systems are prohibited. Such an
offense will result in the immediate
termination of the offending
account.
-
Inappropriate Use of Software:
Use of software or any device that would
facilitate a continued connection, i.e.
pinging, while using hostingOz.com services
could result in suspension/cancellation of
service.
-
Third Party Accountability:
hostingOz.com subscribers will be held
responsible and accountable for any activity
by third parties, using their account, that
violates guidelines created within the
Acceptable Use Policy.
Security
You are responsible for any misuse of your account, even if
the inappropriate activity was committed by another user
under you account, friend, family member, guest or
employee. Therefore, you must take steps to ensure that
others do not gain unauthorized access to your account. In
addition, you may not use your account to breach security
of another account or attempt to gain unauthorized access
to another network or server.
- Your password provides access to
your account. It is your responsibility to keep
your password secure.
- Sharing your password and account
access with unauthorized users is prohibited. You
should take care to prevent others from using
your account since you will be held responsible
for such use.
- Attempting to obtain another
user's account password is strictly prohibited,
and may result in termination of
service.
- You must adopt adequate security
measures to prevent or minimize unauthorized use
of your account.
- You may not attempt to circumvent
user authentication or security of any host,
network or account. This includes, but is not
limited to, accessing data not intended for you,
logging into or making use of a server or account
you are not expressly authorized to access, or
probing the security of other networks. Use or
distribution of tools designed for compromising
security is prohibited. Examples of these tools
include, but are not limited to, password
guessing programs, cracking tools or network
probing tools.
- You may not attempt to interfere
with service to any user, host or network
("denial of service attacks"). This includes, but
is not limited to, "flooding" of networks,
deliberate attempts to overload a service, and
attempts to "crash" a host.
- Users who violate systems or
network security may incur criminal or civil
liability. hostingOz.com will cooperate fully
with investigations of violations of systems or
network security at other sites, including
cooperating with law enforcement authorities in
the investigation of suspected criminal
violations.
Refusal of Service
We reserve the right to refuse,
cancel, or suspend service at our sole discretion.
All Sub-Networks, distributive hosting sites and
dedicated servers of hostingOz.com must adhere to the
above policies. Failure to follow any term or
condition will be grounds for immediate account
deactivation. hostingOz.com reserves the right to
deny the refund of any monies paid thus far if these
policies are broken.
Refusal of Service
We reserve the right to refuse,
cancel, or suspend service at our sole discretion.
All Sub-Networks, distributive hosting sites and
dedicated servers of hostingOz.com must adhere to the
above policies. Failure to follow any term or
condition will be grounds for immediate account
deactivation. hostingOz.com reserves the right to
deny the refund of any monies paid thus far if these
policies are broken.
Service Costs
Hosting and Domain payments are strictly prepaid. Accounts not paid by the due date are considered overdue.
Invoices are sent by email to the last known address for your account
Service is charged in Quarter Hour increments:
Standard work is charged at $88.00 per hour
Rush work - to be completed within 24 hours- is charged at a 20% premium
All Search Engine Optiminsation and Search Engine Marketing Services MUST be prepaid, Non Payment by the due date will mean suspension of services for that month, and services will only start when payment is made for subsequent invoices.
Dedicated Servers
Additional Terms and conditions for Australian based Dedicated servers is found here, these terms and conditions all form part of the Dedicated Servers terms and conditions
REVISIONS TO THIS ACCEPTABLE USE
POLICY
hostingOz.com reserves the right to revise, amend, or
modify this AUP, our TOS (Terms of Service) and our other
policies and agreements at any time and in any manner.
These changes will be published on our website
soley.
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